Tourmaline necklace with 24K Gold Vermeil closure

Shipping from Germany

Processing time

1-2 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

This Privacy Policy describes how and when I collect, use,
and share information when you purchase an item from me,
contact me, or otherwise use my services through Etsy.com
or its related sites and services.

This Privacy Policy does not apply to the practices of third
parties that I do not own or control, including Etsy or any third
party services you access through Etsy.

1. Personal information

To fulfil your order, you must provide me with certain
information (which you authorised Etsy to provide to me),
such as your name, email address, postal address, payment
information, and the details of the product that you’re ordering.
You may also choose to provide me with additional personal
information (for a custom order of jewellery, for example),
if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and
share your information, including:

• as needed to provide my services, such as when I use your
information to fulfil your order, to settle disputes, or to provide
customer support;
• when you have provided your affirmative consent, which you
may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in
connection with a legal claim, such as retaining information about
your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those
legitimate interests are not overridden by your rights or interests,
such as 1) providing and improving my services. I use your information
to provide the services you requested and in my legitimate interest
to improve my services; and 2) Compliance with the Etsy Seller
Policy and Terms of Use. I use your information as necessary to comply
with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business.
I share your personal information for very limited reasons and
in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you
my services and comply with my obligations under both the Etsy
Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to
perform functions and provide services to my shop, such as
delivery companies.
I will share your personal information with these third parties,
but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose
your information as part of that transaction, only to the extent
permitted by law.
• Compliance with laws. I may collect, use, retain, and share your
information if I have a good faith belief that it is reasonably necessary
to: (a) respond to legal process or to government requests; (b) enforce
my agreements, terms and policies; (c) prevent, investigate, and
address fraud and other illegal activity,security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to
provide you with my services and as described in my Privacy Policy.
However, I may also be required to retain this information to comply
with my legal and regulatory obligations, to resolve disputes, and to
enforce my agreements.
I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party
hosting services in the US and other jurisdictions. As a result,
I may transfer your personal information to a jurisdiction with
different data protection and government surveillance laws
than your jurisdiction. If I am deemed to transfer information
about you outside of the EU, I rely on Privacy Shield as the legal
basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a
number of rights in relation to your personal information. While
some of these rights apply generally, certain rights apply only
in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy
of the personal information I hold about you by contacting
me using the contact information below.

• Change, restrict, delete. You may also have rights to change,
restrict my use of, or delete your personal information. Absent
exceptional circumstances (like where I am required to store
data for legal reasons) I will generally delete your personal
information upon request.

• Object. You can object to (i) my processing of some of your
information based on my legitimate interests and (ii) receiving
marketing messages from me after providing your express
consent to receive them. In such cases, I will delete your personal
information unless I have compelling and legitimate grounds to
continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about
my use of your information (and without prejudice to any other rights
you may have), you have the right to do so with your local data
protection authority.

How to Contact Me
For purposes of EU data protection law, I, Christina Mohl, am the data
controller of your personal information. If you have any questions or
concerns, you may contact me at ch-mohl@t-online.de